AMOUR CO. POLICIES
At Amour Co., your privacy is important to us. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.
When you place an order or browse our website, we may collect the following information:
Name
Billing and shipping address
Email address
Phone number
Payment information
Order details
This information is collected to process your order and provide a smooth shopping experience.We use your information to:
Process and ship your orders
Communicate with you about your order
Improve our website and customer experience
Sharing Your Information We do not sell or trade your personal information. Your information may only be shared with trusted services needed to run our store such as:
Payment processors
Shipping carriers
Website hosting providers
Data Protection We take reasonable steps to protect your personal information and keep it secure.
Contact: If you have any questions about this Privacy Policy, please contact us at: Amourcoclothing.com
Shipping policy & Processing
At Amour Co., each order is prepared with care and intention 🤍 Many of our pieces are offered through a preorder system to ensure we bring you the most thoughtfully selected styles.
Orders are placed with our supplier twice monthly on the 6th and 20th of each month. Once your order is submitted, please allow approximately 10–14 business days for inventory to arrive to us.
After your items arrive, orders are carefully prepared and shipped within 2–4 business days. Local customers also have the option to arrange pickup once their order is ready.
Estimated delivery time: Please allow 2–4 weeks from the date your order is placed.
Orders placed after a cutoff date will be included in the next scheduled order.
Thank you for your patience and for supporting our small shop
Tracking Information
Once your order ships, you will receive a tracking number via email.
If you have any questions about your order, feel free to contact us at:
Amourcoclothing.com
Incorrect Addresses
Please make sure your shipping address is correct at checkout. Amour Co. is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
Once packages are shipped, we are not responsible for delays caused by the shipping carrier. However, we will do our best to assist you if an issue arises.
Returns & Exchanges Policy
Returns
We accept returns within 14 days of delivery for unused items in their original condition with tags attached.
To start a return, please contact us at:
Amourcoclothing.com
Non-Returnable Items
The following items cannot be returned:
Final sale items
Worn or washed clothing
Items without original tags
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Exchanges
If you need a different size, please contact us and we will do our best to help with an exchange if inventory is available.
Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos so we can resolve the issue quickly.